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Mirage Media Group
THiNK GLOBAL
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Frequently Asked Questions
Park & GO App
Homebase
Datahub
General Questions
The Park & GO app is the central interface of the Park & GO ecosystem. It enables drivers and suppliers to locate chargers, manage sessions, monitor data, process payments and control device integrations in real time.
It is designed to unify vehicles, chargers and energy data into one secure global platform.
Drivers can effortlessly access and manage every aspect of their EV charging experience through the Park & GO app. The platform allows them to locate and book compatible chargers, view live availability and pricing and monitor charging sessions in real time. For those using a Datahub, the app also provides detailed vehicle insights, including state of charge, energy consumption and session analytics.
Drivers can review historical session data and transaction records, manage multiple vehicles and driver profiles, and access detailed supplier information for each booking. Direct communication with suppliers during active bookings is also supported, ensuring clarity and convenience. The Park & GO app delivers full transparency and operational control, providing drivers with a seamless, intelligent and reliable charging experience.
Suppliers have full control over their chargers through the Park & GO app. They can set charger availability and manage access permissions, configure flexible pricing models, and monitor live charging sessions in real time. The app also provides detailed insights into revenue, payouts and usage analytics, helping suppliers optimise performance and profitability.
For those managing multiple locations, the dashboard allows seamless oversight across all chargers, including reviewing driver bookings and communicating directly with users when necessary. The Supplier Dashboard delivers structured financial and operational management, giving suppliers a clear, reliable view of their network’s performance and activity.
Yes.
The Park & GO platform enables real-time communication between chargers (via Homebase), vehicles (via Datahub) and the cloud. This ensures accurate billing, session verification and transparent reporting.
The app also supports secure, direct messaging with suppliers for active bookings. This ensures clarity, coordination, and accountability during each charging session.
Yes. The Park & GO app provides suppliers with full visibility and control over their charging operations. You can review real-time session activity, monitor revenue streams and adjust pricing models for each charger within regional guidelines.
Dynamic pricing options allow you to respond to local demand, energy availability and time-of-day factors, ensuring your chargers remain competitive while maximizing utilisation and profitability. All financial data, including session-level revenue and transaction history, is clearly presented in your dashboard, giving you actionable insights and confidence in every charge.
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